CombatCritic Reviews

CombatCritic Reviews
The Restaurants of Lawrence, Kansas

Saturday, February 18, 2017

Good Folks, Fair Prices, And Excellent Service "Trump" Home Depot

Cottin’s Hardware & Rental
1832 Massachusetts Street
Lawrence, KS 66044
Phone number: (785) 843-2981
Prices: $$$$

If traveling through Lawrence, visiting for a period of time, or if you live here full-time, you may someday find yourself needing a screwdriver, some WD-40, or God knows what. If so, there is a fair chance that you will find it at Cottins.

I much prefer supporting small, local businesses rather than the large impersonal chain stores. Much closer to our home in Old East Lawrence than Home Depot and Menards, although much smaller, Cottins has a good selection of hardware items at reasonable prices. 

The thing I like best about Cottins is the friendly, personal attention you receive almost as soon as you walk in the door. If you have ever been to Home Depot, Lowes, and Menards, you know that trying to find an employee to answer a question or help you find something is like trying to find a needle in a haystack. The employees at Cottins are not only friendly and helpful, they are very knowledgeable in a variety of DIY topics.

A small space by hardware standards, they have an amazing selection of choices in almost every category. Every time I go there, I am greeted warmly and escorted directly to the specific item I need. Employees have spent 15 minutes with me helping me to find less than a dollar's worth of screws, now that's customer service! Customer service is such a rare comodity these days in the retail sector, but Cottins is the rare exception. Well done!

CombatCritic Gives Cottins Hardware and Rental 9 Bombs Out Of 10 ... More Bombs Are Better!

Nine Bombs Equates To:

"U.S. Marine Response To A Verbal Greeting Or As An Expression Of Enthusiasm"

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Title: Lawrence, KS: Good Folks, Fair Prices, And Excellent Service "Trump" Home Depot

Key Words: Cottin's Hardware, Cottin's, hardware, true, Massachusetts, Street, farmers market, farmers, farmer's, market Lawrence, 66044, CombatCritic, TravelValue, travel, value, restaurant, business, review, Yelp

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